approach

Our approach is quite simple : We offer the specialized expertise and solutions that you need to accelerate your Enterprise Service Management transformation projects. We can assist your teams at each stage of your projects.

plan

Assessment of current situation
Development of vision and transformation roadmap
Project definition
Solution consulting

implementation

Project management
Configuration and setup of solutions
Integration and data management
Acceptance tests support
Training and change management assistance

continuous improvement

Process review and improvement
Platform review and improvement
Coaching and training
Delegation of experts

design

Process definition
Architecture definition
Gap analysis and user stories
Best practices
Project plan

operations

Delegation of experts
Application Support
Third party application maintenance