Today, shared technology infrastructures or core facilities play an increasing role in the construction of an efficient research and innovation environment. Their service offering facilitateread more
Further developing its footprint on the Service Management market, Keralia has announced a new partnership with ServiceNow.
Our partnership with ServiceNow is based on 2 complementary dimensions :
- Consulting and implementation services,
- Application development.
With a broad range of skills on all components of the ServiceNow platform, our consultants and experts assist our customers in deploying their ServiceNow projects.
We particularly focus on :
- Extending the utilization of the ServiceNow platform beyond ITSM : Project Portfolio Management, IT Business Management, Service Portals for business services, etc.
- Consolidating ITSM platforms by expanding automation and integrating IT Operations Management.
Keralia Tech is our R&D company, dedicated to the development of applications for the ServiceNow platform. Our first application aims at transforming work in R&D organizations and, generally speaking, help modernize business services relying on complex and/or shared technology platforms. Indeed, we’re leveraging Service Management best practices in business areas using IT and non-IT technology platforms, like R&D laboratories.
Keralia Tech’s first certified application will be published on the ServiceNow store in December 2017.